Shipping policy
🚚 Order Processing Time
All orders are processed within 1–3 business days after confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volume or unforeseen delays, processing may take slightly longer. You will be notified if there is a significant delay.
📍 Shipping Coverage
We currently ship across India.
For international shipping requests, please contact us before placing an order.
⏱️ Estimated Delivery Time
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery timelines are estimates and may vary depending on your location and courier partner.
💰 Shipping Charges
- Free shipping may be available on select products or promotional offers
- Standard shipping charges (if applicable) will be calculated at checkout
📦 Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/Email.
You can track your order in real-time using the provided link.
🚫 Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Courier issues
- Remote locations
- High demand periods
We are not responsible for delays caused by third-party courier services.
❌ Failed Delivery / Incorrect Address
Please ensure your shipping address and contact details are accurate.
If:
- Address is incorrect
- Customer is unavailable
- Delivery is refused
👉 The order may be returned to us. Re-shipping charges will apply.
💵 Cash on Delivery (COD)
- COD is available on eligible orders
- Additional COD charges may apply
- Please ensure availability to accept the order
Repeated failed COD orders may lead to restriction of COD service for the customer.
📦 Packaging
All products are securely packed to prevent damage during transit.
If you receive a damaged package, please record an unboxing video and contact us immediately.
⚠️ Important Note
Our products are primarily intended for collection, display, and aesthetic purposes. Please handle responsibly.